1 USAGE OF WEBSITE All content and web code and images on this site are subject to copyright laws and are fully owned by us or other third parties that have licensed us to use it. You are permitted to view or print any individual pages for your own personal use only. Usage of any of the items found on this website for any other purpose than personal is strictly forbidden and must be confirmed by us in writing prior to such use. Any Site features and/or its operation may be limited or restricted by us at any time, without any prior notice.
2 TERMS AND CONDITONS apply to all orders. Placing an order with THE PICTORIUM LTD is deemed as acceptance of these terms and conditions.
3 COPYRIGHT You must ensure when sending in images to be reproduced that you have sole ownership and copyright, or you have written permission to do so. You must hold the copyright in the image or have permission to use it. We may request you to sign a disclaimer form to confirm this and indemnify us against any breach of copyright. You will be subject to costs or damages to THE PICTORIUM LTD that may occur should the reproduction of any image breaches any other person’s copyright, privacy or rights in any way. THE PICTORIUM LTD reserves the right to refuse any services at our sole discretion (including inappropriate content or images depicting any kind of abuse or discrimination). Rejected orders will have the photo returned to the sender, unless it is deemed offensive, indecent or obscene, when other authorities will be notified. THE PICTORIUM LTD have the right to use your completed image for display or promotional purposes only.
4 ARTWORK Photographs for scanning can be no larger than A4 size. If you require your picture to be cropped this must be marked clearly on the print with masking tape. We cannot accept responsibility for lost or damages files, prints or negatives. We may use your finished image on our website, our partner websites, exhibition stands and in marketing literature and press publicity for marketing purposes. All work must be paid for in advance. Photo and the reproduction is dependent on the quality of the original image so, in some cases, may not be an exact reproduction. We suggest that the file you send is of the best quality your equipment will allow (minimum 500kb). Monitor colours and printers vary considerably therefore colour matching cannot be guaranteed. As a result, completed work is subject to the quality of the image received. Colour variation between your monitor and the final product and/or artistic interpretation do not qualify for quality based refund/replacement. Wherever possible, we will advise you on issues of print quality and image resolution, however we cannot accept liability for any loss of definition or colour. To fit your photo onto the specified canvas size we will often have to crop the original photo. We will do this with the utmost sensitivity to retain the original feel of the image. If there are specific parts of the photo that you would like to keep on the front of the canvas you should let us know in advance Our best efforts are made to reproduce pictures however, due to the bespoke nature of our services; there may be some variation to the size. We have taken all reasonable measures to ensure our prints will be lightfast. However, customers must understand that this cannot be guaranteed either by the manufacturers of the inks we use, or by us. Exposure to excessive heat may cause the timber frame to warp. We are not liable for any warping that may occur as result. We can produce a test print of your image which we can send to you for approval. If you prefer, we can supply a soft proof via e-mail for approval purposes. Should you wish to see further test prints on canvas, each subsequent test print will be charged at €10. For Collage, Scrolls, iTune, Book Collages, Baby Born prints or any other personalised designs, the preview is for viewing purposes only and cannot be amended. Therefore, you should ensure you are completely happy with the image supply before we start work. If you do want to make changes or supply a new photo to us, you will be charged the cost of your chosen style again.
5 RETURNS Our cancellations policy accords to European laws governing distance selling. Due to the bespoke nature of our product, we respectfully ask all of our customers to choose their images carefully as bespoke canvases cannot be returned. Due to the bespoke nature of Personalised Art Photo Prints, you can only cancel your order if we have not yet printed your print. In this case, you will be charged a 50% cancellation fee. If your personalised art order has already been printed, you will be charged in full for your order. Please check your canvas immediately upon receipt. For any questions concerning your order – please call us or email within 5 days of delivery. Any errors on delivery or damaged goods must be notified to THE PICTORIUM LTD within 5 days of receipt. Once the item as left our premises, the delivery address cannot be changed, If you are not in when the item is delivered then it can only be redelivered to that address, If you want to change the address after this then there will be an extra charge, This is down to the courier charging us for redelivery of the item, we do not make any money on redelivery this is the charge passed on from the courier.
6 DELIVERY We aim to despatch your finished canvas prints within 5 working days of order being placed. It is your understanding that it may sometimes take longer than 5 days to despatch your goods. We will do our best to inform you of any such situation but this may not be always possible. To offer best delivery schedule a combination of services is used depending on the size/weight of your order. We try to complete orders as quick as possible but if your order is date dependent (gifts etc.) please allow plenty of time.
7 CHANGES TO THESE TERMS From time to time these terms & conditions may be updated. We reserve the right to do so without any prior notice. Please check at the time or your order to be sure you are up to date with our terms and conditions. It is your responsibility to do so. Our decisions are always final.
8 DATA Your personal data may be retained by us for use in our marketing but only in accordance with data privacy laws. We will not disclose your personal details to any third party.
COPYRIGHT Copyright ©The Pictorium Ltd . All rights reserved. Copyright in the pages of this website, in the screens displaying the pages and in the information and material contained therein and their arrangement is owned by The Pictorium Ltd unless otherwise indicated. Copyright of all code related to this website unless hitherto stated is owned by The Pictorium Ltd. Reproduction in any form of any part of the contents of this website without prior written consent is prohibited unless for private, non-commercial viewing purposes. Use of website Terms & Conditions. The use of this website is subject to the following terms and conditions. By using this website you agree to be legally bound by these terms and conditions(including those terms and conditions relating to orders placed through or facilitiated by this website). All reasonable care has been taken to ensure the information contained within the pages of this website is accurate, current and complies with the relevant European legislation and regulations as at the date of issue, no liability can be accepted for any errors or omissions or for this information becoming out of date. Consequently, no liability will be accepted for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this website. Further, no warranty is given that the website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability. Also, no liability will be accepted in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties. Access to and use of this website is at the user’s own risk and there can be no guarantee that the use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. This website may contain links to other websites which are hosted and maintained by third parties. You link to such websites at your own risk, and no representations are made regarding the content of any such website. No liability will be accepted for any loss or damage that may arise from the use of such third party websites. “Cookies” may be sent to your computer to assist your navigation of this website. No personal data is obtained from your computer by such actions. Personal information can only be obtained by you personally sending such information via the server. Furthermore computer viruses are not passed through the use of “cookies”. You may choose to disallow “cookies” via your browser but this website may not work properly as a result. The pages of this website (which includes the screens displaying the pages and the information and material contained therein) are governed by Copyright ©. Reproduction in any form of any part of the contents of this website without prior written consent is prohibited unless for private, non-commercial viewing purposes. The terms and conditions of use of this website are governed by the laws of Ireland and any dispute regarding this website shall be subject to the exclusive jurisdiction of the Irish courts.